Globaltech Essay Example | Topics and Well Written Essays - 1000 words

Globaltech - Essay Example Gained knowledge in the change simulation in relation to leading or managing organizational change My greatest learning in the simulation is the concept of diversity and its management towards a successful change implementation. The simulation model developed my insight on the fact that organizational set ups have diversified people, in personality and orientation, a factor that is critical to a change process and can undermine successful implementation of a proposed change. The concept of diversity emanates from the model’s different factors such as working with groups, interacting with people in a discursive forum, appointment of a core team to the desired change, stakeholder mapping and rewarding of the organization’s members for achievements in a change process. These factors’, however, require a psychological consideration that in turn recognizes the concept of diversity and its management for a successful change process. Diversity in an organization is majo rly attributed to cultural orientations that form the core basis of differences between people. Such differences then manifest in a group’s strengths, weaknesses, and conflicts (Aswathappa 231-233). The simulation helped me to understand possible barrier to communication in a change process because diversified personnel in a change process are likely to have different approaches to communication. A good example is cross-cultural communication difference between people from western culture and people from other cultures. While people with western cultural orientation prefer a direct approach to communication that is shallow and precise, other cultures apply indirect communication that is explorative and ensures detailed explanation of points in communication. This difference is significant to change management because of possible conflict among members of different cultures. Members of the western culture may perceive time wastage in other cultures’ explorative approach to communication while people from the other cultures may fail to understand concepts from the western culture’s precise approach to communication. Another essential to the concept of diversity in communication is people’s accent that is greatly affected by culture and people’s environments. Differences in accent have direct impacts on meaning of words and phrases across cultures and may lead to misunderstanding of motives, objectives, and visions in a change process. Two reasons accounts for this. A recipient in a communication process may confuse words and end up with a different meaning or the recipient may completely fail to understand conveyed meaning for necessary action or reaction. Elements of the change simulation therefore helped me to understand the role of communication in a change process and possible consequences of communication barriers (Brett, Behfar and Kern 85- 88). My developed knowledge in diversity and its management also include conflict and conflict management among people who are involved in change processes. Conflicts emerge at different level, from different perspective and are a common element of a diversified population such as members of an organization that